Flowmatix · AI ReceptionEvery call answered. Day, night and lunchtime.
Flowmatix AI Reception answers 24/7 as your business — it takes booking requests with everything your team needs to confirm them, gets messages to the right person, and never lets a lead ring out. Need other languages? It speaks them too.
That number is our own office. Ask anything — try booking a time, or switch to Vietnamese mid-call.
Keep your number. Keep your phone system. Live in days.
AI Reception plugs into the phone setup you already have — no porting, no new phone company. Most businesses start by diverting only the calls they’re currently missing.
Keep your number
Nothing changes for your customers. It registers as an extension on your existing system — or we provide the line.
Divert busy & after-hours
It takes only the calls that ring out today: lunch rush, everyone on the phones, evenings, weekends.
Read every word
Every call lands in your console with a full transcript and outcome. Judge it yourself — then go full-time when you’re ready.
A receptionist, not a phone menu.
No “press 1”. No voicemail. A real conversation that ends with something done.
Takes booking requests properly
Who’s calling, what they need, when suits — routed to your team to confirm. Nothing lands in your diary without a person saying yes.
Messages reach the right person
“Can I leave a message for Sarah?” lands in Sarah’s inbox, with the office copied in.
Captures every enquiry
Caller details, what they need, best callback — emailed to your team the moment the call ends.
Remembers your regulars
Returning callers are recognised by number and greeted with context — nobody repeats their story.
Texts your link on request
“Can you text me the listings?” — done, to the number they’re calling from.
Puts callers through
Ask for a person by name and it rings their extension or mobile — and takes a message if they don’t pick up.
English first. Every other language your customers speak, on request.
AI Reception works beautifully as an English-speaking receptionist out of the box. Serving a multicultural customer base? Turn on additional languages and it holds the whole conversation — with a native voice in each, switching mid-call if your caller does. Vietnamese is live today; more on request.
One flat rate. No lock-in.
- 1,000 call-minutes + 200 transfer minutes included, then 35c/min
- 30-day pilot on your existing phone system — run it for 30 days, then decide
- Works with your existing phone system — no porting, no number change
- Every call transcribed in your console · cancel monthly
A 15-minute call starts your 30-day pilot.
Tell us where your calls go today and we'll map out your pilot: which calls it takes first, what it says, and where messages land. Then it runs on your existing phone system for 30 days — read every transcript, then decide. You'll hear from a real person, usually the same business day.
Want to hear it first? Call 03 7019 3192 — it's answering our phones right now.
Fair questions, straight answers.
Will callers know it’s AI?
It says so when asked — and greets so naturally most callers don’t think to. Transparency is deliberate: Australians trust AI that doesn’t pretend, and every call offers a path to a human.
What happens when it can’t help?
It puts the caller through to a person, or takes a proper message for the right person’s inbox. Going quiet is the one thing it’s not allowed to do.
Do I have to change my phone number or provider?
No. It joins your existing phone system as an extension, or we provide a line you divert to. Start with after-hours and overflow only — zero change for your customers.
What does it cost after the founding ten?
The founding rate of $299/month is locked for 12 months for the first ten businesses. The standard rate will be higher — that’s the point of being early.
Where does my data live?
Your call transcripts, messages and records are stored in Australia, with every business’s data fully isolated, under the Australian Privacy Principles. To understand and speak on a live call, audio is processed in real time by leading commercial AI speech providers, which may occur outside Australia — we don’t keep audio recordings, only the transcript. The full, plain-English detail is in our privacy policy.
The demo is a phone call.
03 7019 3192Our own office line — our receptionist answers it. Ask anything, in English or Vietnamese. (Yours can be named whatever you like.)
Or book a 15-minute setup call